Salesforce integration

Add call and PBX features to your CRM

Watch Wildix Marketplace: Salesforce integration on YouTube.

Il servizio di Communication Platform di Everex comprende assistenza tecnica erogata direttamente dagli specialisti del gruppo Wildix, pronti ad intervenire per migliorare l’efficienza del team IT

Caratteristiche di CDR-View

1. Click-to-call

The user can initiate the call with one single click from the CRM contact information, saving time and eliminating copy-and-paste mistakes.

2. Auto-open existing contact

The integration seamlessly pulls up the customer's record on the CRM when they call or when your agents reach out to them. This helps the agents provide efficient and effective service, while reducing wait times for customers.

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