Wilma AI
The agentic AI for enterprise communications
Wilma answers and acts on every call, chat and message, in any language, across every channel, 24/7. You have full visibility into everything she does.
Every time you miss a call, you risk losing a customer. And unanswered calls happen more than you think. That customer who didn’t reach you won’t call back. And when you call them three days later, they won’t pick up either.
Whether it’s after hours, on weekends or when your team is stretched thin, calls that go to voicemail lead to frustrated customers, lost leads, and potential sales that quietly slip away.
But the damage doesn’t stop there. When no one is available to take the call, there’s no record of who reached out or why. And even when someone does answer a call, a busy team may forget to update the CRM, resulting in incomplete or missing information. The result? Disconnected teams and lost momentum.
Every channel. Every time.
Wilma picks up on every communication channel. The agentic AI handles and logs every call, WhatsApp message, web chat and SMS, delivering consistent omnichannel customer service.
- Voice calls
- WhatsApp message
- Web chat
- SMS